FORMATION METHOD:

• ARE LAB GROWN DIAMONDS REAL? The response is unequivocal: Yes.
• LAB GROWN DIAMONDS: This type of diamond is synthesized in a laboratory by artificial means to simulate the growth environment of Natural Diamonds, using high temperature and high pressure technology. Specifically, after the seed diamond is placed in a vacuum chamber, a specific chemical reaction process is carried out to make the carbon atoms form the crystal structure of the diamond.
• NATURAL DIAMONDS: It is formed naturally through geological processes over hundreds of millions of years. Its formation conditions are extremely harsh, requiring a high temperature and high pressure environment as well as specific chemical composition and geological structure.

PRICE AND MARKET POSITIONING:

• PRICE COMPARISON: The price of Lab Grown Diamonds of the same quality is about 10%-30% of that of Natural Diamonds.
• CONSUMPTION SCENARIOS: 

1. Natural Diamonds: focus on emotional value scenarios such as weddings and collections. The larger the carat, the higher the value preservation potential.
2. NATURAL DIAMONDS: Focuses on emotional value scenarios such as marriage and collection. The larger the carat, the higher the value preservation potential.

PHYSICAL AND CHEMICAL PROPERTIES:

• HARDNESS AND WEAR RESISTANCE: Lab Grown Diamonds is almost the same as Natural Diamonds in physical properties and both have extremely high hardness. Therefore, from the perspective of hardness, Lab Grown Diamonds is less likely to be scratched or damaged during wear.
• CHEMICAL STABILITY: Lab Grown Diamonds is also chemically very stable and is not easily attacked by most chemicals in the everyday environment.
• The optical properties of Lab Grown Diamonds are similar to those of Natural Diamonds, reflecting and refracting light to create beautiful fire and sparkle.

IDENTIFICATION AND CERTIFICATION SYSTEM:

• IDENTIFICATION METHOD: Professional instruments can distinguish through trace elements (such as differences in nitrogen content), crystal growth lines and other characteristics, but they cannot be distinguished by the naked eye.
• CERTIFICATE OF AUTHORITY:

1. Natural Diamonds Mainstream Certificate: GIA (Gemological Institute of America).
2. Lab Grown Diamonds Mainstream Certificate: IGI (International Gemological Institute), the certificate will indicate "Laboratory-Grown".

• Sapphires aren’t graded the same way that diamonds are because they’re different! Sapphires are graded with an emphasis on color saturation and the GIA reports aren’t quite as comprehensive as those for diamonds. Most of our sapphires made for engagement rings are already certified. If your desired sapphire is not certified, we’re happy to accommodate that request if you’d like to pay the $250 GIA charge.

• Because both are actual diamonds and look the same, your choice is about where they come from, not what they are. Mined diamonds have formed deep in the earth a billion or more years ago. Miners must move 250 tons of rock to find a single carat of naturally occurring diamonds. Cutjewelry Lab Grown Diamonds are created in a laboratory and are more affordable for the same certified quality.

• We obtain diamonds from the best sources available. Using state-of-the-art cutting instruments utilized by experts, we meticulously cut and polish our diamonds to meet the demands of discerning customers like you. Your jewelry purchased from Cutjewelry is accompanied by a diamond certificate for an extra layer of confidence. We also use the best jewelers in town to have the top craftsmanship for our jewelry.

• We do! Any order comes with a complimentary warranty for the first year of your purchase; You will have the option to get an extended warranty.
• We offer Free finger sizing, fixing the ring (if a minor diamond falls or something happens to the ring), including annual cleaning or maintenance. Please visit our warranty or terms and conditions for more details.

HOW DO I PAY FOR MY ORDER?

At Cutjewelry, we offer a variety of convenient and secure payment options to suit your needs:

1. Credit Cards: We accept all major credit cards, allowing you to make your purchase easily and securely.
2. PayPal: For those who prefer the convenience of PayPal, we have you covered.
3. Cryptocurrency: Cryptocurrency is already convenient enough in the "payment field" (especially stablecoins + crypto cards).
4. Bank Wire: For customers who prefer traditional payment methods, we accept bank wire and bank transfers.

WHY IS MY CREDIT CARD BEING DECLINED?

• Please verify that your billing address matches the address your bank has on file, otherwise the transaction will be declined.

IS THERE ANY ADDITIONAL SALES TAX?

• There is an additional local-state sales tax on your order. Once you add an item to your cart and proceed to checkout, upon your ZIP, you can see if extra sales tax is added to your order total.

IS MY JEWELRY PURCHASE TAXED?

• It depends on your location. Taxes and duties can be charged in any order outside of the US upon the area. In Addition, local sales tax will be collected, depending on your state in the US. The sales tax will be collected on the checkout, while international customs fees and duties will be collected upon arrival to your country.

• We ship worldwide with a FedEx or DHL etc fully insured and expedited delivery. It usually takes 14-28 days to receive your order. Most of the time, it takes to manufacture the ring with the metal type or finger size selected with your order, while the actual delivery takes 3-7 days.

• In some cases, we can rush your order by request. We always try to deliver the items as soon as possible and pay for the fastest FedEx services. In case you need to get a rushed order - please contact us.

• It depends. We always try to get the order mailed as quickly as possible; if we need to pay for a rushed service from our subcontractors, we will have to charge an additional price.

• Yes, shipments are insured and require a signature. To ensure extra safety, we avoid putting our name or what the package contains in the external box when we hand it to FedEx.

• We are sending updates on the production time every few days. We are always trying to keep you in the loop and update your order status. Once the order is ready, you will get an email with pictures of your ready products. As soon as FedEx picks up the package for a quick delivery, you will get another email with your valid tracking #.
• For more information, contact us customer support.

• You can also have the goods shipped directly to your designated delivery address.
• Note: You must write to the email address you used to place the order to tell you the new delivery address.

• If you encounter difficulties when purchasing, you can authorize us to help you complete the purchase of this order. We’ll be happy to help.

• Absolutely, offer engraving by request.
• Please Note: that engraved items cannot be returned for a full refund.

A certificate for a diamond or gemstone is a comprehensive document provided by an authoritative gemological institute. This certificate meticulously details the unique characteristics of your diamond or gem after a thorough examination by gemological experts. It serves as an official blueprint, describing the stone’s dimensions, clarity, color, cut, carat weight, and other crucial attributes.

These certificates employ a universally recognized system for communicating the qualities of diamonds and gemstones, adhering to the most stringent standards of grading. This ensures that the information you receive about your precious stone is accurate and reliable.

Most of the exquisite items available through our website are accompanied by a certificate that provides a full description of the piece, including information not only on the gemstone itself but also on any diamonds and precious metal components. For example, if the item includes gold elements, the certificate will specify the purity and weight of the gold.

The inclusion of these certificates with your purchase reflects our commitment to transparency and trust. It assures you that the piece you select meets the high-quality standards you expect and provides you with all the necessary information to appreciate the true value of your chosen item.

• The 4Cs are the universally accepted grading standard the Gemological Institute of America created. Cut, Carat, Color, and Clarity grade every diamond clarity.

• We strive for 100% satisfaction with every purchase. You may return your new undamaged item with its original packaging and paperwork (with the ticket on) for a 100% refund within 30 days of delivery. You may exchange the item for another piece of jewelry or another diamond within the same 30-day return time. You must contact us Customer Service for complete return policy details and receive a RAN (Return Authorization Number) to do this.

You must first contact our Customer Service. We will send instructions with any return approval. The shipping back will be made via FedEx or DHL etc expedited and insured delivery.

• We offer a complimentary resizing for any order. We will take the ring back, size it, and mail it back to you at no charge from your side.

• Sure! Get full credit when upgrading within 30 days of purchase, but keep the item and documents in pristine condition.